If you experience any issues with your braces, please call our office. Often the problem can be solved after a brief phone conversation. If this is not possible, we will ask you to come to the office to remedy the situation.

During weekends or when we are away from the office, please leave a detailed message.

Some common problems include:

  • A wire sticking in the cheek. At home you can put some wax (dispensed in your kit or purchased at CVS pharmacy) over the offending wire until you can come to our office to have it trimmed or adjusted.
  • A broken bracket or loose brace. Call the office as soon as possible to schedule a repair visit so treatment is not interrupted or delayed.